- 12 years experience in IT

- Extensive knowledge of 2000/XP/Vista, Windows Server, Active Directory, Exchange Server, MS Office, Several Anti-Virus   programs

- Performed all routine and non-routine PC/Server management including disk space utilization, backups/restores,
  anti-virus/spy-ware elimination, storage device maintenance, user accounts, email and access to various quoting   applications

- Responsible for providing the desktop system administration and support to the network.

- Ensure the compatibility of the hardware and software of the system by determining it.
- Troubleshoot user accounts and group permissions using Active Directory
- Configure the IP, and the DNS address settings to connect to the Data warehouse.
- Create User accounts using Active Directory and assign role based permission and place them in appropriate groups.
- Manage the Local Area Network and troubleshooting LAN connectivity problems.
- Conduct audits on existing software to verify authorized use and possible viruses.
- Perform periodic software and OS upgrades/patches for Windows XP, 2000 Server and Workstation.
- Strong analytical and problem solving skills, tested, validated throughout the career

- Excellent organizational, communication, interpersonal and management skills

- Ability to work under time constraints and adapt to change

- Languages: English, Serbian, Croatian, basic German and Macedonian

- Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with   company policy.
- Analyze, log, track and complex software and hardware matters of significance pertaining to networking connectivity issues,   printer, server, and application to meet business needs.
- Assisted in hardware installation and maintenance of workstations, servers, networking equipment, and other supporting   hardware.
- Performed user account creation, deletion, and configuration.
- Providing support in clustered environment on Microsoft Exchange 2003 server
- Performed occasional off-hours and remote support.
- Coordinate and monitor troubleshooting to isolate and diagnose common system problems: document system events to   ensure continuous functioning.
- Advanced ability (building and configuring machines, hardware troubleshooting).
- Expert in Windows server 2000/ 2003, NT4.0, Microsoft Active Directory, DNS, DHCP
- Maintaining and Creating Documentation for ITIL (ISO 20000)
- E-mail Support (Microsoft Exchange and UNIX).
- Installing and Deploying Antivirus Programs for entire Net of Macedonian post
- Designed web site architecture and determine hardware and software requirements

- Created and developed Web Pages for the users of Internet Services

- Source, select and organize information for inclusion and design the appearance, layout of the Web site

- Performed Web-Server backup and recovery operations

- Modified Web Pages, applets and scripts and daily up-dates on Macedonian Post Web Site

- Evaluated and install computer hardware, networking software and operating system software

- Provide problem-solving services and training to network users

- Consulted user guides, technical manuals and other documents to research and implement solutions  

2011 Senior System administrator, AD Macedonian post
2009-2010 IT Engineer, AD Macedonian Post
2008-2009 IT Manager, AD Macedonian Post (7 months temporary)
2006-2009 President Of Council For Issuing Stamps By Macedonian Post
2005-2008 Web Administrator, AD Macedonian Post, Macedonia
2005-2009 President Of Philately Club Skopje
2003-2005 Member Of Council For Issuing Stamps By Macedonian Post
2001-2005 Owner Of Personal Web Site For Internet Sales                
2001-2004 Associate For Web Development By Macedonian Post
1998-1999 On-Line Support By Macedonian Post, Macedonia
1996-1998 Sales Advertising Items Of Parker Pens, Tobacco Trade, Macedonia

2010 Microsoft 2400C - Implementing and Managing a Microsoft Exchange Server 2003 (70-284), Innovation, Skopje, Republic of Macedonia
2010 Microsoft 2277C - Implementing, Managing and Maintaining a Microsoft Windows Server 2003 Network Infrastructure (70-291), Innovation, Skopje, Republic of Macedonia
2009 Microsoft 2273BL - Managing and Maintaining a Microsoft )Windows Server 2003 Environment (70-270), Innovation, Skopje, Republic of Macedonia
2009 Microsoft 2285B - Implementing and Supporting Microsoft Windows XP Professional (70-270), Innovation, Skopje, Republic of Macedonia
2005 Microsoft 2261 Supporting Users Running the Microsoft Windows XP Operating System,
Microsoft Partner Training Centre `Nextsense`, Skopje, Republic of Macedonia
2005 Microsoft 2262 Supporting Users Running Applications on a Microsoft Windows XP Operating System,
Microsoft Partner Training Centre `Nextsense`, Skopje, Republic of Macedonia
2005 Certificate Course in `3ds Max Studio` Training Centre for computer courses `Semos, Skopje, Macedonia
2002 Certificate Course in `Internet Administration`, Training Centre for computer courses `ECS`, Skopje, Macedonia
1998 Bachelor of Science in Mechanical Engineering, University St. `Kiril i Metodij` Skopje, Republic of Macedonia

REFERENCES AVAILABLE UPON REQUEST
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